On Sat, 19 Jul 2003 14:30:55 +0000 (UTC), "Martin"
wrote:

But I don't want it replaced, I want a refund of what I paid them; the
original didn't work, so why should a replacement be any different?.
They charge 10% for restocking plus 20% for anything not in the original box
plus whatever they feel like for anything not in new condition; You try
getting a cable into a PIR without using one of the cable knock-outs!

You cannot be serious. I hate to say it but it sure sounds as though
Maplins are dealing with this correctly!

If I read the above correctly then you've thrown away the original
packaging, the goods are no longer in new condition, and you've
knocked holes into a PIR to fit cables? Why on earth should you expect
them to refund you in full under these circumstances?

Andrew

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