Peachtree's return policy
On Tue, 19 Feb 2013 12:48:24 -0800 (PST), "Gramp's shop"
wrote:
Bought one of those $29 LED lights with the magnetic base at the Peachtree booth at the Woodworkers Show last weekend. DOA when I took it out of the box last night -- both on the AC adapter and batteries. Called Peachtree and I got stuck with the return shipping -- $8.75. Not a lot of money, but I expected them to exchange it and cover the shipping.
Larry
While I understand your frustration, it is not Peachtree's fault that
the light did not work. Their manufacturer is the one that should be
liable. This is true for any store selling merchandise they did not
make. If you bought it at Home Depot or Sears, you'd have to trek
back to make the return. They in turn have to get the stuff back to
the maker. They are not reimbursed for the return shipping.
Is there any warranty information with the unit?
OTOH, a few sellers do cover such things so if you have one, give them
your business.
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