On 2/8/2013 9:22 AM, klem kedidelhopper wrote:
I have two pots lines in my house. One is business class and the other
is residential. As far as I can tell the one difference between the
two is that the phone company gets to charge me twice as much for the
business line.

A few years ago before we went to DSL we had dialup service here. On
the business line I was never able to get any better than a 26K
connection. I never really investigated this and with no audible
aberrations on the line this was never a problem as we just used the
dialup on the residential line instead. On that line we usually could
get a 45K connection and sometimes even 50.

I recently dropped the DSL service and will likely drop the
residential service as well. We went back to dialup with the same
provider. The business line speed problem noted years ago is still
there. I've dialed up the telco's "quiet line" to listen to both lines
off hook, (while we still have the residential line) and they both
sound clean. I plan to go to the interface to look at this but we now
have a big storm coming so for now the 26K will suffice. If plugging
directly into the interface yields a good (45K) connection on the slow
line then I realize that the problem is then in the premises and I'll
have to troubleshoot that.

My question is if the problem is in the premises wiring what could be
the most likely cause of something like this? As I previously
mentioned I can't "hear" any problem but of course that doesn't mean
that one doesn't exist. Before I start dismantling my inside wiring it
would be nice if I had a clue as to what I was looking for. The phone
company by the way has been no help with this.

If anyone has any ideas that they would share I would be extremely
grateful. Lenny

I had a speed problem back in the day.
Called the number (in india) on the bill and was told the line was fine.
But they'd gladly send someone out to tell me the same thing for a fee.
I poked around and discovered the direct phone number to the district
manager in my town. Problem was fixed in minutes. Somebody had the
switch in the wrong position back at the CO.