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Michael A. Terrell

Gunner wrote:

On 6 Dec 2012 03:00:13 GMT, wrote:

On Tue, 4 Dec 2012 21:08:17 -0800, "PrecisionmachinisT"
wrote:

"ATP" wrote in message
...

"Existential Angst" wrote in message
...
"Lew Hodgett" wrote in message
eb.com...

"Existential Angst" wrote:

Had a last min. need for Arbor Vitaes, for some privacy issues.
snip
If you google Westchester County, NY, you'll see 500 HDs, and not ONE
Lowes.... I don't know what (or who) is behind that, but I'm sure
there is some corruption at work.
-----------------------------------------------------
You expected to find garbage shrubs in stock in Westchester County.

Poor baby.

Don't know what your point is, but if you want to pay top dollar, there
are plenty in stock in Westchester County.
Sprain Brook has 8 footers for $450.... perty 'spensive garbage, eh?
Windy Farms has'em for $65, but full sun only.

HD had'em for $20-35, depending on the type. And, there are proly a
dozen varieties.

And yeah, it's late in the season.... so I took a shot....
And your point was......???

MY point was, 20 sec vs. 30 mins, plain and simple....
AND, this is not an isolated case. Getting info over the phone from HD
is ALWAYS, without exception, a nightmare, and *almost* invariably
incorrect. I've had them tell me stuff was NOT in stock, and it turns out
it was in stock. Of course, much more the opposite case. Never fails at
HD.

My conclusion is that shoddy service has become a sport with them. Esp.
over here, where there are no Lowes to keep them on their toes -- no
rhyme intended.
--
EA

They're not set up to spend a lot of time with phone calls. That's part of
the reason the prices are low. WRT Lowe's, the stores in the NY Metro area
are much newer than HD, but more oriented toward women. They are seriously
deficient in hardcore plumbing fittings, for example.

If I want plumbing, I go to a plumbing supply house....

Many don't sell to the general public.

If I want lumber, I go to a lumberyard....

I haven't seen one of those in a decade.

If I want hardware, I go to a hardware store...

They're as rare as hens' teeth, too.

Anyone see a pattern here ?

Sure. You're living in the past.

Pretty much depends on where you life. Lots of lumberyards, hardware
stores and plumbing supply houses.

They wont sell to the public? Bring in a business card. Even from
someone you know and tell em thats you and open a cash account.

They really dont give a **** beyond following corporate rules.
Sales are sales, expessially when its in cold hard green money.

There were lumberyards around here that required a copy of your
business license, and tax certificate before you could set up an
account. One now has very few customers, and a lot of 'OPEN TO THE
PUBLIC!!!' But after 25+ years of telling people to go away, they are in
no hurry to deal with them.