On 11/2/2012 11:29 AM, Steve B wrote:
I bought a tachometer from Northern Tools. It sat in a box for a few years,
and was never connected. I then connected it, and got nothing. I contacted
them, and they said that after a year, they would make no adjustment. If
the device did not work the first time out of the sealed box, I feel it was
defective, and they should replace defective goods. I have bought things
from them, and enough to the level that they send me a hard cover catalog.
What would you do, and what is your opinion of this situation.
....

I've not bought anything from Northern in at least 5 years and I'm still
on the hardcopy catalog mailing list, so that's not particularly
exclusive company...

While unfortunate that it didn't function, after "several" years before
being used, I certainly don't feel they've much obligation on a specific
product. My opinion? Chalk it up and go on...and remember to check
stuff out when get it from now on.

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