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Bob La Londe[_7_] Bob La Londe[_7_] is offline
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Default Miniature Extended Reach End Mills

Ok, who really actually stocks and sells them. Particularly miniature
extended reach. Kyocera seemed like the answer for a while since I could
buy direct, but they take days to respond to smallish order requests, often
do not answer the phone, and when they do finally process the order they
take a couple days to ship.

Arch, Microcut, Atlas, and Harvey all have products that might work, but I
have not been able to find anybody with a decent on-line interactive system
where I check that they actually have them, has a stock of other than the
most common sizes (many don't stock any), and ships in a timely manner.

MSC has a decent inventory system integrated with their on-line store and
shipment times are pretty darn reasonable, but they don't stock anything but
the common sizes. Hardly anything in the miniature extended reach. Yes,
they are a distributor for some of the companies that make the stuff I want,
but have you ever tried to order something that isn't in the catalog from
one of their scripted order takers. Yuck! Even once you have already done
all the work for them you often have to convince them to actually help you.

Its so frustrating to try and order what I need sometimes that I usually
check Fleabay first to see if anybody is offering what I need right now. I
literally get better service from most Fleabay vendors than some of the
"professional" tool companies.

I remember the day I found out Motion Industries sells some of this stuff,
and that there was a local store. I also remember how frustrated I was when
I found out they basically didn't stock "anything" locally...

I do have some Micro Cut stuff coming to fill my current needs, but like
every other vendor... I ordered it last week and I won't see it until next
week. Obviously they don't stock any of the stuff I needed either. Not
sure it would have shipped yet if I hadn't dropped the reseller a line this
morning and asked if they could provide tracking.

Grrrrr.....

I've gotten to hate picking up the phone to try and place an order for
anything. The person at the other end just wants you to give them a part
number and punch it in. Why bother? Why employ somebody to just sit there
and introduce another vector for error?