On Aug 29, 7:22*pm, Richard wrote:
On 8/29/2011 6:26 PM, rangerssuck wrote:







The cable stayed up for about five hours after the power failed. I
don't think this was an equipment failure, I think it was undersized
batteries. Ever seen the batteries in a Verizon central office?
They're about as big as a small house. And next to them is the multi-
fueled generator.

What really burns me is that the Time Warner guy (in Buffalo, NY) who
ansered the phone last night, a full eight hours after the failure,
had absolutely zero information on the nature of the failure. Couldn't
tell me the size of the affected area, couldn't give me a clue about
who was working where to fix it, Nothing. This is the 21st century.
The Information Age. They advertise high-end, broadband, business-
class service (and yes, I am a business customer). They simply don't
know how to deal with this kind of event. And that's not acceptable.

That's the problem with high technology.
It doesn't take much to get knocked back to the stone age...

Richard- Hide quoted text -

- Show quoted text -

A damn good quote.

TMT