On Sun, 17 Jul 2011 23:41:25 -0400, Tom Gardner mars@tacks wrote:

On 7/17/2011 3:45 PM, Larry Jaques wrote:

Have you mentioned that you consider that to be a less than reputable
action by a customer, and that further like behavior would be met by a
full loss of any future orders being filled by OBC? (Or something to
that effect.)


It happens every day but I still sell them stuff with a smile. NEVER
burn a bridge!

Ever diminish your discounts to them?

--
Life is an escalator:
You can move forward or backward;
you can not remain still.
-- Patricia Russell-McCloud