On 07/05/11 16:32, Lou wrote:

In my experience, the BBB doesn't mean squat. Someone can have a terrible
reputation, scads of dissatisfied customers, and still have a clean record
with the BBB.

Last time I checked, a couple of decades ago, BBB seemed to be a
write-only organization. I never tried again.

Contact your state or county consumer affairs bureau.

--
Cheers,
Bev
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"Every normal man must be tempted, at times, to
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begin slitting throats." -- H.L. Mencken