"DGDevin" wrote in message
m...
My wife and I stopped by HD today because we needed a circular florescent
bulb for a lighting fixture we got there a few years back, HD seemed
likely to have one. To my shock we were almost immediately greeted by a
smiling employee who hoped we were having a nice day and wanted to know if
we needed any help. We said fine thanks and no thanks since we know where
the lighting dept. is, but before we could get there we were greeted by
another cheerful employee. After we got our florescent tube I started
keeping track, I'd say "three" to my wife, and then "four" and so on as we
encountered more helpful staff while wandering around waiting for
merchandise to call our names (I rarely need an excuse to add to the tool
collection). By the time we got out of the store I was up to seven, maybe
eight if you count the guy who asked a whole bunch of people in the paint
dept. if anyone needed any help--he even took an untagged item I was
looking at and got a price for me--incredible.

Given that I can normally walk around a HD store visiting almost every
dept. without ever being asked if I need any help, I have to wonder what
was going on. New store manager? Flaming rocket from Corporate demanding
helpful employees upon pain of death? Employees unknowingly dosed with
anti-psychotic drugs right before the store opened?

Whatever was going on it was an unusual experience, though one I'd like to
see repeated. The only time I've found that many helpful employees at HD
was a couple of years ago when they built a new store on the other side of
town, but the ratty old store near us is usually sure to send me home in a
foul mood.

Strange, maybe their management finally got a clue.


After reading all the responses I am glad to live in this small town. HD is
great here ( along with other firms) When I buy lumber from them they will
cut it to my specs and very accurate. No charge. Then load it into vehicle.
Grocery store always ask if I need help to load to car. I am not disabled in
any way. WW