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Andrew Gabriel Andrew Gabriel is offline
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Default OT - Airport Queues for Bag Drop Off

In article ,
"DerbyBoy" No-one writes:
I returned yesterday from Furteventura. The queue to merely drop off luggage
for the Ryanair Flight was really annoying. It took me 90 minutes to get the
the front of the queue. We then had to run to the gate and had no time for a
drink in the Departures area. The issue seemed to be that some passengers
had baggage or documentation problems to argue about.
My suggestion is simple - for all airlines / handling agents / airports. If
the transaction cannot be completed within (say) one minute then the
passenger is sent to the back of the queue.
Baggage Drop Off should only take seconds. It is only a case of dropping bag
onto conveyor - showing document and passport. 1minute is ample time. Anyone
with an expected complication should first go to the appropriate airline
enquiry desk.
What do you think? It really is frustrating standing in the queue whilst
people re-pack their luggage as they didn't comply with their contract
conditions.


I am surprised that airports still allow any queuing before the security
check. Seems like a serious vulnerability to me. Airlines and airports
should be required to have enough staff at all times to restrict queues
to no more than somewhere between 5 and 10 people at all times, depending
on presence of any nearby queues*, i.e. to limit the density of unchecked
people in any one area.

After the security check, queues are not a (security) problem.

*Ryanair could implement this by charging you £1 for each person in front
of you in the queue when you join it ;-) Never fly Ryanair myself...

--
Andrew Gabriel
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