I returned yesterday from Furteventura. The queue to merely drop off luggage
for the Ryanair Flight was really annoying. It took me 90 minutes to get the
the front of the queue. We then had to run to the gate and had no time for a
drink in the Departures area. The issue seemed to be that some passengers
had baggage or documentation problems to argue about.
My suggestion is simple - for all airlines / handling agents / airports. If
the transaction cannot be completed within (say) one minute then the
passenger is sent to the back of the queue.
Baggage Drop Off should only take seconds. It is only a case of dropping bag
onto conveyor - showing document and passport. 1minute is ample time. Anyone
with an expected complication should first go to the appropriate airline
enquiry desk.
What do you think? It really is frustrating standing in the queue whilst
people re-pack their luggage as they didn't comply with their contract
conditions.