"Jeff Urban"
"Jeff Liebermann"

"they'll
forego the warranty and deal with a disreputable but fast repair
person like me. "

I don't think that should be called disreputable. If you mean
disreputable with the manufacturer, just how reputable are they ?


** Think Jeff L had his tongue firmly in his cheek when he referred to
himself as "disreputable".

Because Jeff L has apparently not sought or been granted "Authorised
Repairer " status for any brands - he might be seen as disreputable by
some people. As with many things, the direct opposite is actually the case.

So called "Authorised Repairers" are under the most odious kinds of contract
which force them to become aligned with the maker's or importer's demands
and whims rather than their own or their customer's natural interests.

Few if any customers understand this difference and falsely imagine they are
still dealing with a normal repairer.

A normal repairer charges for every job, will tell customers what they found
wrong and how to avoid a repeat. They also do their best to avoid returns
under repair warranties - so shonky " patch up " repairs are just not on.
If the item is clearly a lemon, they will gently point that out too.

OTOH contract warranty repairers do not charge, tell the customer nothing
( or else a pack of bull ) and do work that need only last until the maker's
warranty period expires. They will not openly criticise anything sold under
the brand names they are contracted to work on - no matter how awful it is.

IOW, a contracted repairer is at permanently at war with his own customers.

I can hardly imagine any situation more *disreputable*.



..... Phil