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N_Cook N_Cook is offline
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Default Foregoing warranty rights

Anyone else coming across this ? Twice in about 2 months, an owner of new
music kit wanting me to repair intermittant faults after being used only a
few times from new. So loosing his warranty rights. 2 different companies ,
reason for first owner foregoing his rights, unknown. This second time
owner was quoted 2 months minimum turn around, sending back to the factory
(import/asembly plant) in another part of the country, but otherwise no
charge. Is there an excessive number of returns these days or what is the
reason?