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Man at B&Q Man at B&Q is offline
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Default Why is ordering from CPC/Farnell such hard work?

On Jan 26, 10:48*pm, mark wrote:
On Jan 26, 10:22*pm, John Stumbles wrote:



Wanted some 0.2" Molex KK shells and inserts. Found the shells without too
much difficulty on Farnell but the inserts listed as accessories said they
were suitable for some list of code numbers none of which I could
find listed anywhere, and when I followed some link they seemed to be for
0.156" connectors, no mention of 0.2". Fortunately I've a paper copy of
the CPC cat and it listed a few Molex KKs and mentioned that the inserts
are the same for 0.156 and 0.2" so I went ahead and tried to order those.
No go: Farnell minimum order is £20, goods ordered barely over a tenner,
no way could I use double the amount I was already ordering or find
anything else in their ghod-awful online cataloge to add to it so ... over
to CPC.


CPC only do 3 way and 10 way shells but I've got a stanley so order 5 of
the 10-way shells and some inserts. About £15 with VAT and delivery. Then
it demands I either log in or register. Dig out the scrap of electrons
with my username and password I'd registered before and bung it in: no
dice, doesn't recognise it. Password reset ... wait for email ... back
comes some random password, put *that* in - *still* no dice!


Eventually went back and registered a new account with a one-time
throw-away username and ... now it's lost everything I ordered so back to
the catalogue to find stock numbers again.


I really really would not have ordered from them if I could have got it
from anyone else!


Oh and Maplins were helpful: I phoned up their shop to ask if they had
0.2" Molexes in, described the sort of thing, yes they have, some suitable
sized shells and inserts, off I go driving across town in the rush hour..
What have they got? Only 0.1" ones. Bar stewards. I have now spent the
better part of my afternoon & evening trying to get a handful of bits of
plastic and tin whose actual material and production cost is probably
about 10p :-(


--
John Stumbles


I've got nothing against racists - I just wouldn't want my daughter to marry one


At one time Farnell would take smaller orders but you had to pay a
handling fee.

I used to prefer Farnell about twenty years ago,now I never consider
them. I rarely go past RS nowadays..


The only problem I've had with Farnell recently is that orders under a
certain weight are sent Royal Mail. RM still had a massive backlog a
couple of weeks ago and stuff was taking a week to arrive that was
usually next day or the day after at worst.

rarely go near RS due to their prices and insistance on MOQs of 5 or
10 for ICs that farnell or rapid will sell singly.

I used Rapid for a while until they kept insisting a reel of cable was
on it`s way when in reality it was on several weeks back order.


I find the Rapid website quite clear about what is in stock and what
is on back order.

MBQ