"Leon" wrote in message
...
Not that Rockler does not have it's share of quality products but
they will soon begin selling Laguna products. We won't have to wait
for a trade show or go to California to see the Laguna products. We
can add Rockler to the list of options.


It's been a number of years sine we've had a woodworking road show out
at the Fairgrounds here in Syracuse but Laguna was at the next to last
one and didn't show up at the last show. I was trying my best to buy a
bandsaw at the show and their two sales guy's were both complete and
totally arrogant asses - a real tag team. I doubt they made many sales
at the show and they left me with the impression that Laguana could
care less if they sold you a tool or not.

I purchased a Delta the following day from Woodworker's Warehouse when
they were still in business. Smaller than what I wanted but it has
worked for me reliably and done everything asked of it over the years.

From the sounds of the other posts, Laguana has not changed and I
really doubt Rockler will influence their corporate persona or make
their customer service any better. Yes, I do think Rockler will sell
more Laguana tools than Laguana's own sales staff. Like Lee Valley,
Rockler knows what it takes to make a sale and to keep you coming back
by providing excellent customer service. Hopefully, you will be able to
deal with Rockler for any service issues.

Bob S.