Joseph Gwinn wrote:
In ,
wrote:

(...)

I did some exploratory work but gave it up as a bad job.

If it's really that brittle, how did they get it together without making
too much scrap?

That is why I think you would like to have a look at it
in person. Any number of RCM denizens, present company
included, could easily design plastic latch features
which would engage but would not disengage without
special tooling or part breakage.

The Krups blade bean basher appears to be just such a
design. One example is worth ten thousand words.

(...)

I have no doubt that they would replace it under
warranty but I'm not going to spend $10 and an
afternoon to get it properly boxed and returned
just so I can get another of the same kind of
unit.

The point is to cost Krups something, "just to be a pill." It's their
error signal. Maybe they will even do a post mortem on the returned
unit.

If error signals really worked, GM wouldn't have
been a government subsidiary for the last five months
and they wouldn't have handed over their marketplace
nearly as readily as they did.

Krups has the photo and the screaming and knashing
of teeth from hundreds of other customers. One more
unit is not going to change any minds.

We now have *two* backup coffee grinders so I think
I will focus my time on more profitable stuff.

Joe, I'd be happy to send the new one to you for
your entertainment. It strikes me that one could
very easily stab ones self with a screwdriver
trying to hack into it. So Beware!

Just email me offline using the
address on the bottom of my website
and it is yours.

http://mysite.verizon.net/reswoead/

Thanks for the offer, but doesn't this cost the same as sending it back
to Krups?

It would. I figure you would enjoy telling me how
you disassembled it in 40 seconds using only a
nail file, recast the housing using the 'lost wax'
process and reassembled it with machine screws
before lunchtime.

That would be *worth* the price of admission.

I just looked at the perfectly functional Krups Model 203 that my wife
bought a very long time ago. It is held together with screws. Maybe
the better solution is to haunt Goodwill stores.

As soon as my two 'backup' grinders konk out, I will
look in earnest for a cone burr grinder as Mssr. Ackman
has suggested. Give it another year or so.

--Winston