On 9/20/2010 7:53 AM, Matt wrote:
On 09/19/2010 08:49 PM, zzzzzzzzzz wrote:
On Sun, 19 Sep 2010 18:29:18 -0500, Matt
wrote:

On 09/19/2010 05:42 PM, zzzzzzzzzz wrote:
On Sun, 19 Sep 2010 16:54:28 -0500, Matt
wrote:

On 09/19/2010 09:06 AM, George wrote:
On 9/19/2010 9:44 AM, RickH wrote:
On Sep 19, 1:21 am, wrote:
On 09/18/2010 11:31 PM, RickH wrote:





We've owned a GE "Infusion" agitatorless "energy saving" washing
machine for about 2 months now. I have not had fully clean clothes
for about 2 months. These things are a piece of crap, they use
about
a gallon of water so the clothes basically slosh around in a
small mud
puddle, never getting fully clean. Forget about getting out tough
stains, also clothes have an odor as they never fully rinse (not
enough water) the rinse cycle is another small mud puddle. The
washer
does not even fill enough to wet all the clothes until after 10
minutes of running. They enclosed a large yellow warning in the
manual that this is "normal", bull****, they're just covering
their
asses on complaints. I called the GE consumer line and the guy
told
me flat out nobody is happy with these washers.
I'm just warning others thinking of getting one of the GE
agitatorless
washers. Stick with the tried and true, get the agitator and
one that
uses a lot of water if you want it to, get a Whirlpool with
mechanical
controls. Just trying to save someone else the headache and money.
Maybe if you live in a desert, but I'm in the Great Lakes, I
dont need
to conserve water to this extent water's practically free here.
These
washers have set things back to beating clothes on a rock.
I should have read the reviews first, they are not good, I'm
not the
only one having dirty clothes all the time.
Thank you.

Some of these words _may_ apply:

WPR815OK WPRE615OK CEE Tier II WPR815OK WHRE55OK PerfecTemp CEE
Tier I
GE General Electric GE Profile™ Topload Washer Infusor
RainShower SpeedWash
HydroWave with
Infusorhttp://www.geconsumerproducts.com/pressroom/press_releases/appliances...-
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- Show quoted text -
Confirming, yes it's these models.

Clothes still smell like sweat (son is in football, I work out, wife
works out) and whites do not get white, neither do stains come
out, or
even the gray look to sock bottoms. Also pre-soaking is totally out
of the question because washer does not fill up enough to even cover
the clothes. Also the soap powder does not fully dissolve (not
enough
water to do that) I switched to liquid soap but all of the above
issues are still there. Tries more soap tried less soap, tried
everything, the basic issue here is not enough water to do much of
anything. They look impressive and roomy for the price, but they are
pieces of crap. I'm not going to resort to using scented soap as
that
is just a cover up, and neither the wife or I like scented soap.

I have never been so disappointed in a purchase in my life, GE has
stonewalled me for returns, they are even stone walling the store
who
is trying to get them to take it back and re-sell it in their
outlet.
I wil probably try to sell it for $100 in the local classifieds,
then
go buy a normal washing machine and eat the loss.



I wouldn't expect anything less from GE.

Does your area have any of the investigative TV reporters who
pursue fraud etc? It may be tough to get them interested since GE
is a big supporter of liberals and owns the most liberal network NBC.

I think I would start with whatever your local version of small
claims court is and file a complaint against GE that they
defrauded you by selling a unit that is unfit for use. At least in
my state GE would need to send one of their $500/hour lawyers to
defend themselves or you would get a default judgment.
I wonder what would happen if the purchaser told the retailer that
he was planning to take the retailer to small claims court if he
won't give a refund. I would expect that the retailer knew too that
there were problems with the model. The retailer chose to be a GE
retailer along with all that that implies.
Two (counteracting) arguments here.

- Sue everyone and let the gods (or courts) figure it out.

- By suing the retailer, the retailer is very unlikely to let on
that there is
something wrong with the model, even if he knows there is.

But I doubt (as George suggested) that the manufacturer would be
compelled to defend locally in small claims court, since the mfr. had
no direct dealing with the customer.

The manufacturer made the (allegedly defective) machine. Of *course* they
would be named in any suit, if for no other reason than to let the court
figure out who is at fault (if anyone is).

I could be wrong, but I expect that big manufacturers were able to
eliminate such possibilities long ago.

You would be wrong.


Please show us when a manufacturer a thousand miles away showed up to
defend such a case in a small claims court in some town where the
manufacturer is not the retailer. Or a case where the manufacturer
suffered a default judgment because they didn't show up to defend the case.


At least in my state the small claims type stuff is handled by a
magistrate. If you name someone in a complaint and they don't appear the
magistrate can render a default judgment. I have done this in the past
where a big mega company adopted the tactic of "we are mega company and
you are nothing" .

The nice part is you don't need a lawyer so if you are level headed,
know your rights and do your homework you can prevail. This assumes of
course that you did all of the normal correspondence prior to filing the
complaint, kept excellent records and aren't a nut. It really annoys the
$500 perfect haircut lawyers when they are compelled to deal with
average folk who they hate so much.


I gather by your confidence that you can show such a case with no
trouble at all. It sounds like maybe you've won a case like that yourself.