Are you using the proper laundry soap? Serious question.
We have this machine
http://www.washing-machine-wizard.co...-40-cu-ft.html
It's fantastic. 16 gallons per full load. It takes about 1 hour to do a
load but clothes come out almost dry and clean. Dryer rarely has to work at
all.
But there is so much electronics that you have to use a non-suds soap like
"he" types. Sudsy soaps screw up all the sensors.
Here is a quick read-up on HE soap:
http://www.wisegeek.com/what-is-he-detergent.htm
Costco, at least in Canada sells it the cheapest per load. Our local
appliance store sells it to and their price is maybe 2 cents a load more.