wrote in message
...
On 11 Aug, 12:40, "zorro" wrote:
A friend has moved into a new house with an Accenta 8 alarm system
which was originally installed by Protec, who were taken over by
Initial then Chubb. It looks like the battery is flat as when he
had
to switch the electric off, the alarm went off. I believe to change
the battery he'll need the engineer code, which Chubb won't let him
have and want to charge a silly amount to come and change it. On
the
panel is written "Initial eng code".

Anyone know what the engineer code Initial used is please?

TIA, Jason

I used to have a maintained and monitored system in a previous
property, and my alarm company was a member of NACOSS
http://www.nacoss.org.uk/

IIRC, NACOSS rules say that alarm companies must hand over the
engineer code to the homeowner free of charge, if the homeowner ends
the maintainance contract.

Thanks - but unfortunately it was the previous occupants who cancelled
the contract several years ago.