On 29 June, 19:11, "D55" wrote:
Hi all.
broken drains.
The drain repair company began work yesterday and what they say is usually a
2 or 3 day job to fix these problems is going to take maybe 5 days.
They've already dug a hole about 4ft square and 12 feet deep and need to dig
plenty more. *The updates they've given me, describe the pipework beyond the
back door of my yard
as very poor and loosely connected.
The law seems to say that the pipework up until it reaches the main sewer is
my responsibilty.

But it can't be fair for a home owner to be held responsible for pipework
that is 8 or 10 feet below ground level
beneath layers of concrete!

Has anyone had any experience of insurance claims is situations like this/

thanks.

Arthur.

Yep!.
10 years ago had a non-obvious blockage. Insurance company sent in the
drain cleaners (no efffect). Then the TV drain surveyors (twice!).
Then a team to Epoxy-reline 5 metres of pipe (no effect, as the mole
people were rubbish). Then 2 men for 7 days, assisted by a large
Kamatsu excavator to get down to the public sewer and a small
excavator for access and pit work in the garden. Blockage (a piece of
Vicorian brick) finally discovered at the public sewer connection in
the middle of the road. Then an additional 3 men for 2 days to assist
making good. 9 grand. No insurance representative ever bothered to
visit and not a whinge or peep of complaint out of them. My total
input was the initial phone call and signing off the completion
forms.