On Sat, 22 May 2010 15:32:24 -0400, "Stormin Mormon"
wrote:

The HD near me, they credited me the price I paid six years ago, and
gave me a HD gift card toward the new one. Did you get a direct swap
out?

Yes. playing in the computer, they put the price on the receipt and
then gave the credit on the spot. It was just an exchange.

It was odd the lady ask me if I wanted another WH. "Yes, I need hot
water!" Then she mentioned some folks don't get another unit. ??

Some senior lady started to bring up pro-rating the unit. I told her,
no because the warranty covers a tank leak for the full six years.