In message , Matt
Scantlebury writes
"David W.E. Roberts" wrote in message
...
Have a Homebase 4 fold shower screen sitting in the hall because I couldn't
find the receipt and return it.
[I have every single other bl**dy receipt I can think of, some only pence,
but....]

Hi Dave,

You shouldn't need the receipt to return it to B&Q. They should at
least offer you a credit note, which you can spend in store on
something you *do* want.

If they refuse, threaten them with Trading Standards.

Matt

He'll have a hard job trying to persuade B&Q take back a Homebase shower
screen even with the receipt!

While it is in theory perfectly true that you do not need a receipt to
return an item, you do need a proof of purchase. If You refuse they'll
quote you trading standards!

--
Joe Finlay