On 2010-03-27 15:57:52 -0400, "Lee Michaels"
said:

I wasted money on this thing. I ruined some plywood. I lost a bunch of
time. I never went back there again. He lost thousands of dollars worth
of business from me. I told this story to as many people as I could. I
know of several people who decided they would get their lumber
elsewhere after hearing this story.

Survey says: A satisfied customers shares his experience with three
others. A dissatisfied customer tells ten others...