In message , Huge
wrote
On 2010-02-20, Nick wrote:

A locally recommended heating engineer has been invited to quote. I find his
statements bewildering and he refuses to speak with me.

Sack him and find one who understands who the customer is.


Reading between the lines, there are times when it's better not to take
on a job.

--
Alan
news2009 {at} admac {dot} myzen {dot} co {dot} uk