On Jan 14, 1:52*pm, "G.Mo" wrote:
Hey everybody,
I'm working with a big DIY retailer to create a better home
improvement store, kind of like a B&Q of the future. The question is
what's the best/worst thing about DIY stores today?? Expert advice and
guidance seems the first thing for the public DIY-ers but what about
people that work in the industry?


Seems like a sensible question to me.

Its easy to say better quality products, better range and better
prices, but obviously that wont happen. So all that remains is the
peripheral stuff, not what I'd want primarily, but I can see being
useful at times.

And that might be a publicly accesible computer that shows customers
how to do various projects, how to do load calcs, insulation calcs,
all the sort of things people need to know but dont always to do a
project. Remember one of the biggst obstacles to the general public
doing projects, and thus buying stock, is not knowing how to do it.

Add a self serve tea machine nearby, and if the stuff were actually
drinkable it might go somewhere towards encouraging people in. (ps the
only drinkable _and_ vending machine compatible type of tea is lapsang
souchong)

What do I personally want from the sheds? Nothing tbh. If the stock
were better quality it'd cost more, if it were cheaper it'd be even
worse, and if the range were better it'd all cost more.


NT