The future of DIY
G.Mo
wibbled on Thursday 14 January 2010 13:52
Hey everybody,
I'm working with a big DIY retailer to create a better home
improvement store, kind of like a B&Q of the future. The question is
what's the best/worst thing about DIY stores today?? Expert advice and
guidance seems the first thing for the public DIY-ers but what about
people that work in the industry?
Don't know about advice, but I would like:
Sensible prices[1];
Stock in the right bins and levels maintained;
Double-kiddie shopping trolleys.
Self scan that works;
Website as searchable as Screwfix's with estimate stock levels for your
local store. It's hard to make this 100% accurate but the damn store
computer is scanning everything sold, so it should be possible to feed that
back real time so you have a pretty good idea if your journey is going to be
a waste of time or not.
[1] as opposed to something being 10 quid for 5m and 8 quid for 10m of the
same, the like of which I've seen in B&Q on more than one occasion.
It's difficult - a good B&Q actually carries a pretty serious range of
products these days. Sometimes their prices are pretty keen by public store
standards (eg plaster, bulk aggregate).
--
Tim Watts
Icicles - nature's way of pinpointing all the leaks in your guttering...
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