"GROVER" wrote in message
...
Occasionally, a company performs well and deserves praise. I have a
kitchen faucet, the style with a pull out spray nozzle in the spout.
It developed a slow leak at the valve. Although it was manufactured in
2003 and installed in 2004, the company honored their warrantee and is
sending the replacement parts at no charge.
This is the kind of company policy which keeps customers loyal. My hat
is off to Kohler.

Joe G


I had an identical experience with Moen. There's a reason to avoid Hong Foo
or whatever the phuque is the name of the house brand at Home Depot.