Ho hum - went shopping this morning and noticed my neighbour had a
plumber/heating installers van outside. When I returned said van had
gone and neighbour looked distinctly cold. On speaking to him it
transpired installer knew nothing about the insides of the boiler
despite having installed and "comissioned" it. Since he could not fix
it he departed.
We had very severe frost last night so I enquired if there was an ice
plug in the condensate outlet. Neighbour got ladder out to look and it
turned out there was. Soon neighbour had kettle out and a warm house
soon after.
An hour later my phone rang and a friend told me he had no heat or hot
water. Jokingly I said it would be an ice plug in the condensate line.
Ten minutes later he phoned back to say it had been just that and
promised me a pint.
It seems there is a distinct lack of appreciation of the effects of
frost on condensate pipes by installers or are we afflicted worse than
others in our area?