Those of us who have AT&T for home or business DSL service would experience
what is known as the horrific customer service. It works well for AT&T
though. AT&T has gotten too fat after a series of merging with other
telecomuncation companies. It's a known fact that AT&T has successfully
lobbied our corrupt government to violate every anti-trust law of the land
leading to the AT&T known today. Now, without much of competition, AT&T has
exposed its real ugly face. Customer service is out of the window and
plagued by layers of low-paid, incompetent employees with the "I-don't-
care" attitude. Since AT&T now has the monopoly in many parts of the
country, it care less what the consumers think or how much they suffer
because of AT&T low-quality service, despite all false promises and empty
slogans of "excellent customer service" boasted by AT&T.

This goes to show that the American consumers have been betrayed by their
own government, which has failed to regulate an industry that's based on
and thrived on GREED. Like the failed banking system, the telecom companies
in the US are among the examples of a MISERABLE FAILURE OF THE BUSH
ADMINISTRATION and corporate-governed Republican party.