Peter smith wrote:

My neice moved into a new build flat, its has a white bt phone line and
BT will charge £122.50 to activate it! which sounds like a lot of money
to me.
All the wiring is done and there is a phone line 3 rooms. Which seem to
be wired up to a grey box on the outside of the property.
There is no dial tone when a phone is plugged in.
Is there anyway I can activate the line or does this require some
special equipment to do ?

No, you cannot activate the line as it will need 'connecting up' at the
exchange or local junction box. Actually, it probably is already
connected, but needs a software or actual switch turning on to make it
live.
Yes, BT connection charges are not in the real world, though I thought
it was nearer to £75 for connection.
Alan.
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