"Sylvia Else" wrote in message
...
William Sommerwerck wrote:
"What is ‘reasonably available’ will depend on the particular
circumstances, such as the nature of the product and its
expected useful life. There is no minimum period for a
manufacturer or importer to provide facilities and spare parts
for repair.

There used to be.


However, a manufacturer
or importer will remain liable for damages for up to 10 years if the
failure to provide repair facilities and parts is found to be
unreasonable."

That's interesting. Could you point to a reference?

http://www.accc.gov.au/content/index.../itemId/716812

Search the page for "spare parts"

The obligation to provide spare parts arises from the Trade Practices Act

http://www.austlii.edu.au/au/legis/c...4149/s74f.html

It's not clear where the ACCC got their figure of ten years from.



This is a piano we're talking about, not an iPod. It cost not much shy
of $5000 seven years ago. I'd be surprised if a court found that it was
reasonable to cease supplying parts so soon.

One shouldn't have to go to a court.



No, one shouldn't, but the courts are the final arbiters, so it makes
sense to base one's actions (to the extent that they're not voluntary
actions) on what the courts would decide if asked.

Sylvia.

How has this gone from a simple knackered pot, that *is* freely available
from the manufacturer, and *is* very reasonably priced, to talk of court
cases, and forcing manufacturers to supply parts .... ??

Arfa