Joe wrote:
On Aug 20, 1:15 pm, "Robert11" wrote:
Hello,

Just got a new KitchenAid Dishwasher.
Will obviously get their installer back, but thought I would also ask here,
as most of you folks seem to be expewrts in most everything.

Does a miserable job cleaning.

"May" have found the problem, but perhaps not ?

Looked inside, and see that the 4-Arm water spinner rubs/hits some tube in
the back of the tub's interior.
Probably a tolerance buildup, or... ?

Also, if the spinner is pushed vertically upward by finger pressure to it's
limit, perhaps 1/8 of an inch or so, it does not rub.

Have a guess that the installer will tell me that verticlly "up" is the way
it spins when water is coming out of it's arms.
And, therefore, there is no problem. Hmm...!

Any thoughts on this would be most appreciated.

Thanks,
Bob

Seem to me the machine fell of the loading dock or had some mishap
that sprung the chassis. I would not accept it at all. With such a
poor beginning, the future for the sorry thing looks pretty grim. You
will probably be exposed to all manner of BS claiming, 'they all do
that', 'to let it cycle a few times and it will be fine'. Stand your
ground, have it carted off and go find a better dealer if you get no
cooperation. God luck.

Joe
Hi,
When my sister moved into her new house, high end DW jammed up on first
load of dish when started. That unit suffered exactly what you
mentioned, dropped during unloading from tailgate. She demanded a
replacement, no repair. Replacement was fine and still working good.