"EJ Willson" wrote in message
...
PB2 wrote:
Hi,

I just had a new granite counter top installed in a new bathroom. We
don't have much experience with this kind of thing and noticed this on
the back splash (see image). The line you can observe is not stone,
but something softer (some kind of epoxy).

Is this kind of thing acceptable? I know natural stone isn't perfect,
but in my opinion this looks bad.

How can they fix something like this? Is it possible to remove the
backsplash or will they have to replace the whole counter top?

I haven't been able to connect with the stone person yet, but should I
expect push back?

Thanks,
PB2

http://banerji.smugmug.com/photos/622183768_PLrZo-M.jpg
http://banerji.smugmug.com/photos/622183725_BS88y-M.jpg

img src="http://banerji.smugmug.com/photos/622183768_PLrZo-M.jpg"/
img
img src="http://banerji.smugmug.com/photos/622183725_BS88y-M.jpg/
img
The backsplash is unacceptable. The vendor should replace it and match the
replacement to the counter top. If he cannot match them he should replace
both the splash and the top. It's hard to believe that a responsible
vendor would try to pull this crap on you,

EJ in NJ

I totally agree. They made a mistake in a cut, and then plugged it, and
badly. They could have ground up some of the same granite, mixed it with
clear epoxy and it would have at least looked a lot better.

How unacceptable is up to you. If you want to have him take off some money,
and put a toaster there, it's up to you. But this is a mistake that was
covered up badly.

Steve