In article , Adrian
scribeth thus
tony sayer gurgled happily, sounding much like they
were saying:

Retired church friend had a problem with her VM dsl a couple of weeks
back. She called VM
"Oh, we are planning on changing your modem anyway next month as part
of the upgrade to higher speed broadband, we'll not do anything until
then" So she's without mail and broadband for the best part of a
month. I was disgusted.

Hold on one mo...

If she's on DSL, why doesn't she just go out and buy a bog standard DSL
modem/router? £30 or so for a cheapie, £40 for a good 'un, £50 with
wireless from somebody like BroadbandBuyer. It'd be back up and kicking
by tomorrow - or pay a chunk more, go to PCWoe or their ilk, and be back
this afternoon.

Gawd alone knows why people go to VM for DSL. For cable, yes - they're
the only game in town. For DSL? No. Just... no. Mind you, none of the
pikey end of the domestic DSL suppliers are any better for customer
service. That's how they're so cheap. Pay money, take choice.

Ummm M8 ... I know several people who'd pay a LOT of money to be on
cable rather then ADSL supplied over copper ally string out in the
sticks.

Yes, dear. I know, dear.

Cable requires a cable modem which aren't available in the shops these
devices interface between the co-axial cable and your PC by either an
ethernet connection or a USB one ..

Yes, dear. I know, dear.

Don't confuse an ADSL and a Cable modem different animals...

I'm not sure that I'm the person who's doing so... You may wish to look
back at the bit in the OP which says "VM dsl". Oh, look. You even quoted
it.

Perhaps if your so clever -dearest- you might have pointed that out..


--
Tony Sayer