"The Medway Handyman" wrote in message
om...
Modem died on Monday PM, part of the telly/landline/internet package.
Modem 10-12 years old?

Called Virgin Media around 7pm. Guy said he would send a new modem FOC,
it would take 3 days to arrive. It arrived today, took 5 mins to install
following the idiot guide supplied.

Not even charging me for the time I was off line.

I call that excellent after sales service.


Exceptio probat regulam in casibus non exceptis.

--
Graham.

%Profound_observation%