Modem died on Monday PM, part of the telly/landline/internet package. Modem
10-12 years old?

Called Virgin Media around 7pm. Guy said he would send a new modem FOC, it
would take 3 days to arrive. It arrived today, took 5 mins to install
following the idiot guide supplied.

Not even charging me for the time I was off line.

I call that excellent after sales service.


--
Dave - The Medway Handyman
www.medwayhandyman.co.uk