"Murriel" wrote in message
...
Is it true that if you switch to a local mom & pop outfit, Verizon
still has to correct infrastructure problems such as static that
emanates from outside the house?

If so, how does this work? Do you complain to your new local phone
provider who then contacts Verizon?

Will Verizon still deliver phone directories to you even though you
have dumped them? Thanks.


You address your complaints directly to the new phone company, they, in turn
contact Verizon to initialize a repair request. The advantage to this method
is that you won't have to hear Verizon rolling on the floor laughing at you,
and in truth, you'll get service from Verizon, just as soon as ALL of their
regular customers are taken care of, or hell freezes over, whichever comes
first. I'd recommend voip