View Single Post
  #14   Report Post  
Posted to alt.home.repair
Colbyt Colbyt is offline
external usenet poster
 
Posts: 1,353
Default Home Depot return policy


"Stormin Mormon" wrote in message
...
I'm guessing someone on this list knows. I returned a water
heater, today. Purchased Jan 26, 2004. Six year warranty.

The returns desk refunded me my original $198 or whatever it
was (including the tax). Gave me a store credit "gift" card.
And sent me to go buy another water heater. Which was $388.
So, it cost me about $190 to replace a WH that was in
warranty.

I thought they would say "sorry, sir" and send me home with
a new WH, at no charge. They blamed GE / Hotpoint for that
policy.

Does anyone know?

Oh, it's nice to have hot water, again. And yes, I did
install a shutoff.

--
Christopher A. Young
Learn more about Jesus
www.lds.org
.




I would not have thought they would refund anything after that long. The
MFG provides the warranty.

And yes they have gone up that much in 5 years.


Colbyt