Home Depot return policy
"Stormin Mormon" wrote in message
...
I'm guessing someone on this list knows. I returned a water
heater, today. Purchased Jan 26, 2004. Six year warranty.
The returns desk refunded me my original $198 or whatever it
was (including the tax). Gave me a store credit "gift" card.
And sent me to go buy another water heater. Which was $388.
So, it cost me about $190 to replace a WH that was in
warranty.
I thought they would say "sorry, sir" and send me home with
a new WH, at no charge. They blamed GE / Hotpoint for that
policy.
Does anyone know?
Oh, it's nice to have hot water, again. And yes, I did
install a shutoff.
If you checked the warranty, I believe you would find it a limited (read
prorated) warranty. Basically on the 6 year, it's a 5 year tank & 1 year
parts. Unless, you bought the higher end 6 yr. But for the original price
of 190, I doubt very much it's a higher end with a 6 year tank & parts
warranty.
_If_ this was a limited warranty, count your blessings you got anything.
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