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Red Green Red Green is offline
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Default Craftsman (again) Return Policy?

metspitzer wrote in
:

On Tue, 14 Apr 2009 20:29:11 -0500, Red Green
wrote:

Paul Oman wrote in
news:T8idnbSyFL0K7X7UnZ2dnUVZ_sOdnZ2d@earthlink. com:

JIMMIE wrote:
On Apr 13, 11:23 am, "The Ranger" wrote:

I've purchased Craftsman tool in the past because of the liberal
return policy but seem to remember a recent poster getting a
snarky response from the sales droids about that. My Gooja Karma
seems to be lacking because I can't pull up the articles.

Does Craftsman (Sears) still allow the return policy on their
tools? Or has it been knocked down to "If within the first 90 days
of purchase" like most other tools?

The Ranger


Unless it has changed in the last year they are still pretty good
about it. I bought broken tools at a yard sell for almost nothing
and got them exchanged. Tools included a broken shovel and a couple
of worn out ratchets. No Problem.

Jimmie

--------------
I seem to recall you need a receipt.... something I am always
losing! - paul


Receipt solution: I scan anything in if I even think I may need it
some years out. They just sit in a receipts folder with some
descriptive name. Some of the "You need the receipt" places get
depressed when I can produce it. Couple of examples: New motor for a
Shop-Vac, 3 new 18v batteries for a contractors cordless set, ceiling
fan, etc. Works for me.


Saving your receipt using your scanner is an excellent idea. One
feature scanners need is a one button way to scan the file to the
computer without actually sitting down at the keyboard.


At one time, and maybe they still do, there was a separate business card
scanner for such small items.