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Art Todesco Art Todesco is offline
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Default Craftsman (again) Return Policy?

Nate Nagel wrote:
Art Todesco wrote:
metspitzer wrote:
On Tue, 14 Apr 2009 20:29:11 -0500, Red Green
wrote:

Paul Oman wrote in
m:
JIMMIE wrote:
On Apr 13, 11:23 am, "The Ranger" wrote:

I've purchased Craftsman tool in the past because of the liberal
return policy but seem to remember a recent poster getting a snarky
response from the sales droids about that. My Gooja Karma seems to
be lacking because I can't pull up the articles.

Does Craftsman (Sears) still allow the return policy on their tools?
Or has it been knocked down to "If within the first 90 days of
purchase" like most other tools?

The Ranger

Unless it has changed in the last year they are still pretty good
about it. I bought broken tools at a yard sell for almost nothing and
got them exchanged. Tools included a broken shovel and a couple of
worn out ratchets. No Problem.

Jimmie

--------------
I seem to recall you need a receipt.... something I am always losing!
- paul
Receipt solution: I scan anything in if I even think I may need it
some years out. They just sit in a receipts folder with some
descriptive name. Some of the "You need the receipt" places get
depressed when I can produce it. Couple of examples: New motor for a
Shop-Vac, 3 new 18v batteries for a contractors cordless set,
ceiling fan, etc. Works for me.

Saving your receipt using your scanner is an excellent idea. One
feature scanners need is a one button way to scan the file to the
computer without actually sitting down at the keyboard.

My Mictrotek 6000 has such a button, but you do have to title and
direct the
output file. In addition, you have to wait and wait and wait because
it is the
dumbest scanner I've ever owned. I think it's going to accidentally
fall off
the table someday. And it seems every version of the drivers gets
worse and worse
instead of better. Now beside waiting for the lamp to warm up, even
though
it just scanned 5 seconds ago, it wants to scan everything in some
super slow
mode. I admit that I haven't Googled this problem, just hacked at it
myself
to try, without luck, for some improvement.


heh.

I have two scanners, a Canon flatbed and an all-in-one deal that I don't
even remember who it's made by. (the latter now living in the girlie's
office, despite having been a present from her. IT's OK, I'll buy her
car parts for xmas.)

Both have such a button, but I can't remember ever having said button
function...

nate

You usually have to program these
buttons to work. On my dump Microtek,
there is a separate program to set up
the buttons. The scanner still works
bad. It's getting closer to the edge of
the table.