In article , Red Green
wrote:

Paul Oman wrote in
om:

JIMMIE wrote:
On Apr 13, 11:23 am, "The Ranger" wrote:

I've purchased Craftsman tool in the past because of the liberal
return policy but seem to remember a recent poster getting a snarky
response from the sales droids about that. My Gooja Karma seems to
be lacking because I can't pull up the articles.

Does Craftsman (Sears) still allow the return policy on their tools?
Or has it been knocked down to "If within the first 90 days of
purchase" like most other tools?

The Ranger


Unless it has changed in the last year they are still pretty good
about it. I bought broken tools at a yard sell for almost nothing and
got them exchanged. Tools included a broken shovel and a couple of
worn out ratchets. No Problem.

Jimmie

--------------
I seem to recall you need a receipt.... something I am always losing!
- paul

Receipt solution: I scan anything in if I even think I may need it some
years out. They just sit in a receipts folder with some descriptive name.
Some of the "You need the receipt" places get depressed when I can
produce it. Couple of examples: New motor for a Shop-Vac, 3 new 18v
batteries for a contractors cordless set, ceiling fan, etc. Works for me.

Will they accept a copy of a receipt rather than the original? I could see
them being suspucious of abuse if they allowed copies.

--
charles