Kyle wrote:
On Apr 14, 9:03 pm, LouB wrote:
Always remember droids have bosses and you should ask to speak to one.
Just remember to be nice at the start.
If that does not work ask for the store manager:-))

Sometimes that works, if the store manager is good, and other times it
just leads to more frustration on your part and more FAIL on the part
of the store/company. Get familiar with Consumerist.com and the phrase
"executive email carpet bomb".

Results also depend, very much, on the words and attitude you take.

Lou