Craftsman (again) Return Policy?
In article , Paul Oman wrote:
I seem to recall you need a receipt.... something I am always losing! -
Nope, no receipt needed -- as long as the word 'Craftsman' is still legible on
the handle of the tool, they'll exchange it. Or repair it -- they had a
problem a few years back with failures of the ratchet mechanism on some of
their ratchet wrenches. I returned one, expecting to get a new wrench;
instead, the clerk pulled out a repair kit, replaced the ratchet mechanism in
about 30 seconds, and handed the wrench back to me.
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