On 5 Mar, 10:27, wrote:

This chap "pete" has never called us to resolve this slanderous claim that
this lock is not certified.

Peter you need to get the facts straight and respond to the numerous
requests.

Wow, now there's customer service for you. A customer has a genuine
problem with the product, asks perfectly reasonable questions without
disparaging the seller, then you stalk them onto Usenet and accuse
them of slander!

Remind me _never_ to buy anything from "KWFM Motorcycle Parts/
Accessories" on eBay!