On Tue, 13 Jan 2009 20:01:51 -0800 (PST), DManzaluni
wrote:

I have one of those TRO962 toaster ovens in beige which wont start:
The light goes on but it doesnt heat up on the oven setting. Also
there is no model number sticker on it.

I also have an old dirty unit which looks identical but in stainless
steel which does work.

Can there be anything obvious which is preventing the newer one from
working which might let me take a part off the old one please? There
are 4 elements in it so I presume it isnt the elements which need
changing. Is there some type of relay which controls all these
elements please?

Look for an 'over temperature' thermostat which would be in series
with the element. A few checks with an ohm meter will isolate the
problem.