On 7 Jan 2009 09:48:25 GMT, Adrian wrote:

Rod gurgled happily, sounding much like they were
saying:

British Gas adverts for what it claims is a 365-days-a-year home
maintenance service have been banned by a watchdog.

The Advertising Standards Authority (ASA) said customers might not get a
visit from an engineer on weekends or public holidays because of staff
cuts.

The TV and radio commercials said the HomeCare service was "there for
you 365 days a year" but the ASA ruled that the ads were "misleading".

British Gas said it was disappointed by the decision and it planned an
appeal.

In its verdict, the ASA said: "We concluded that, without qualification
to make clear that a skeleton service operated at weekends and on public
holidays, the claim 'HomeCare is there for you 365 days a year' could
mislead."

I must have imagined getting a visit from them, three hours after the
initial phone call, on a Saturday, a month or so back.

When I used them many years ago their initial call out time was great.
It's a shame it always took many visits before they actually fixed the
problem. Once it took 13!

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