Hoyt,

A lot of people have taken you to task because you posted something against
LV. Personally, I think it's a good thing. No-one should be made to feel
intimidated to post their experiences, good or bad. Most of us who've dealt
with LV know this is likely to be an aberration and fixed fairly quickly,
the company is simply the best out there. Being the best, it doesn't
necessarily follow that they're perfect; as I am sure Robin Lee would agree.

A hallmark of a great company is not in never making a mistake, it lies in
how it handles the situation after the inevitable mistakes are made. LV are
a great company, give them a little time.

cheers,

Greg

PS I have ordered some items from here in Australia and received them in
good time and condition, better, in fact, than some local companies manage.