"Wes" wrote in message
...
while charging flat rate for a job...


The flat rate book is a scam in itself. First, it gives the garage and the
mechanic incentive to "half ass" a job. If they can get a car out of the shop
in half of the allotted time, they might make twice as much money.

Second, the book is rigged (or can be easily used) to screw the customer. For
example, changing a water pump while changing a timing belt adds perhaps 20
minutes of labor, but they will charge you full "flat rate" for each job as if
they had done each job from scratch.

Vaughn